Persona-based simulations, adaptive difficulty, and AI coaching reports
— so your reps walk into every customer call already prepared.
No scheduling, no judgment. Reps practice as many times as they need.
Automated coaching report after every roleplay — no manual review needed.
Manager dashboard shows completion, scores, and activity across every rep.
Ready-to-deploy scenario libraries for insurance and B2B sales — customizable to your team's real customer profiles.
Train agents on real customer scenarios — renewals, cancellations, claims follow-ups — before they happen on a live call.
Rep readiness at scale — objection handling, discovery calls, and deal-closing conversations practiced before they're live.
Practice sensitive conversations around portfolio risk, product recommendations, and client objections — in a zero-risk environment.
Build consistent, empathetic responses to complaints, escalations, and difficult callers — across your entire support team.
Help clinical staff and patient coordinators practice empathetic, accurate communication — from diagnosis delivery to follow-up care.
Prepare counselors with realistic client simulations — from initial intake to crisis response — in a safe, repeatable practice environment.
Pick a scenario, practice with an AI customer, receive a coaching report. No manager required.
Event + persona + difficulty
Multi-turn live conversation
Score + feedback + phrasing
No judgment, no scheduling
Every session auto-generates a structured coaching report: what went well, what to fix, and the exact phrase to use on the next call.
Track completion rates, coaching scores, and session volume for every rep. No manual check-ins required.
The gap isn't just convenience. It's whether your team is actually ready when it matters.
A rep who hesitates on a cancellation call, fumbles an objection, or misses a renewal — multiply that by your team size and call volume. That's the real cost.
Instead of learning on live customers, new hires practice on AI personas until they're ready. Less ramp time means earlier contribution to revenue.
A rep who hesitates on a cancellation call, fumbles an objection, or misses a renewal — multiply that by your team size and call volume. That's the real cost.
The dashboard surfaces exactly who needs help and what to fix. Managers spend time on coaching decisions — not watching recordings or scheduling sessions.
AI Role-Play is built on the same enterprise security infrastructure trusted by global organizations
— so your team's data, conversations, and coaching reports stay protected.
Can't find the answer? Talk to us directly.
AI Role-Play uses live, multi-turn conversation — not pre-recorded responses. The AI customer reacts to what your rep actually says, including objections and off-script moments. Every session is different.
Yes. Personas are fully configurable — personality type, age, occupation, and a core concern. Use the built-in library or build custom profiles that match your real customer base.
Each report covers speech quality scores, a session summary, specific strengths, improvement points, and a recommended phrase to use next time. Managers can review and annotate from the dashboard.
Single-turn targets one specific exchange — ideal for beginners. Multi-turn simulates a full conversation from greeting to close, with the AI responding dynamically at each step.
Both. Voice input unlocks speech quality scoring. Text mode is fully supported and still generates the complete coaching report.
Most teams are live within one week. We handle scenario setup, persona configuration, and account provisioning. Insurance and B2B sales teams can deploy with the built-in library on day one.
No. A ready-to-use scenario library is included. Custom scenarios can be layered in over time.
Pricing is based on active rep count and usage tier. Annual contracts with volume discounts available. Contact us for a custom quote.
Yes. We offer a structured 4–6 week PoC with a subset of your reps on live scenarios — full dashboard and analytics access included.
AI Role-Play runs standalone — no integration needed to start. SSO and API-based data export available for enterprise deployments.
Deepbrain AI's video generator and conversational AI technology aim to bridge the gap between the advantages of human interaction and digital convenience.
Learn how our AI Avatars can help your projects and business scale more efficiently and reduce costs and time -- all without compromising on quality.
DeepBrain AI,
Inc.540 University Ave., Suite 200, Palo Alto, CA 94301
