AI avatar customers, three difficulty levels learners choose, and AI coaching reports — so your reps walk into every customer call already prepared.
No scheduling, no judgment. Reps practice anytime, as often as your plan allows.
Automated coaching report after every roleplay — no manual review needed.
Manager dashboard shows completion, scores, and activity across every rep.
Ready-to-deploy scenario libraries for insurance and B2B sales — customizable to your team's real customer profiles.
Train agents on real customer scenarios — renewals, cancellations, claims follow-ups — before they happen on a live call.
Rep readiness at scale — objection handling, discovery calls, and deal-closing conversations practiced before they're live.
Practice sensitive conversations around portfolio risk, product recommendations, and client objections — in a zero-risk environment.
Build consistent, empathetic responses to complaints, escalations, and difficult callers — across your entire support team.
Help clinical staff and patient coordinators practice empathetic, accurate communication — from diagnosis delivery to follow-up care.
Prepare counselors with realistic client simulations — from initial intake to crisis response — in a safe, repeatable practice environment.
Pick a scenario, practice with an AI customer, receive a coaching report. No manager required.
Event + persona + difficulty
Practice at your level — script, keywords, or live conversation
Score + feedback + phrasing
No judgment, no scheduling
Every session auto-generates a structured coaching report: what went well, what to fix, and the exact phrase to use on the next call.
Track completion rates, coaching scores, and session volume for every rep. No manual check-ins required.
The gap isn't just convenience. It's whether your team is actually ready when it matters.
A rep who hesitates on a cancellation call, fumbles an objection, or misses a renewal — multiply that by your team size and call volume. That's the real cost.
Instead of learning on live customers, new hires practice on AI personas until they're ready. Less ramp time means earlier contribution to revenue.
In-person workshops need a trainer, a room, and a shared schedule. With AI Roleplay, reps practice on their own time and every round is scored.
The dashboard surfaces exactly who needs help and what to fix. Managers spend time on coaching decisions — not watching recordings or scheduling sessions.
AI Role-Play is built on the same enterprise security infrastructure trusted by global organizations
— so your team's data, conversations, and coaching reports stay protected.
Can't find the answer? Talk to us directly.
At the advanced level, reps talk freely with an AI avatar customer that reacts to what they actually say, including objections and off-script moments. Beginner and intermediate levels build the required lines with a script or keywords first. Every round is scored.
You choose the customer avatar by gender and age group. At the advanced level, the AI customer answers from your company's documents, so practice reflects your real products and policies.
Each report shows a total score, scores by item, what went well, and what to improve. Managers see each learner's report and assign practice.
Beginner: say the required lines while reading the script. Intermediate: speak using only the key keywords. Advanced: talk freely with an AI avatar customer that knows your company's documents. Every round is scored.
Reps practice by speaking. Each round is scored and summarized in a report.
Most teams are live within one week. We handle scenario setup, persona configuration, and account provisioning. Insurance and B2B sales teams can deploy with the built-in library on day one.
No. Sample scenarios for customer service, insurance, sales, healthcare, and public service are ready to practice right away, and you can generate a custom scenario by uploading your own materials (PDF, DOCX, PPTX, XLSX/CSV, TXT, MD).
Practice time is deducted from the workspace owner's Interactive credits by the minute; learners are not charged. Free and Personal plans include one training. For team rollouts, contact us for a quote.
Yes. We offer a structured 4–6 week PoC with a subset of your reps on live scenarios — full dashboard and analytics access included.
AI Role-Play runs standalone — no integration needed to start. SSO and API-based data export available for enterprise deployments.
No. AI Roleplay works on PC and tablet; phones are not supported.
Yes. Upload PDF, DOCX, PPTX, XLSX/CSV, TXT, or MD files and AI STUDIOS generates a custom scenario with your real prices, policies, and must-say lines.
Practice time is deducted from the workspace owner's Interactive credits by the minute. Learners are not charged.
Free and Personal plans include one scenario, three member invites, and one training. Team plans and above are for full rollouts.
Korean, English, Vietnamese, Japanese, Chinese, and Spanish. Sample scenarios are available in Korean and English.
Deepbrain AI's video generator and conversational AI technology aim to bridge the gap between the advantages of human interaction and digital convenience.
Learn how our AI Avatars can help your projects and business scale more efficiently and reduce costs and time -- all without compromising on quality.
DeepBrain AI,
Inc.540 University Ave., Suite 200, Palo Alto, CA 94301
