AI Customer Service

Elevate your retail customer experience with AI-powered digital avatars that offer personalized shopping
assistance and provide 24/7 customer support, bringing a human touch to online and in-store interactions.

Samsung
BMW
Kroger
Hyundai
T-mobile
Lenovo
Intel
Mondelez International
Shiseido
Accenture
Hyundai Hmall
Fox 26 News
NEC
WebMD
Commscope
Panasonic
KAO
Shinhan Bank
Intercontinental Hotels & Groups
DP World
Mettler Toledo
Proton
Visma
Cramer
ValueLabs
The Times Group
Bonnier
Georg Fischer
CDW
Magic EdTech
APMG International
Raymond Chabot Grant Thornton

AI カスタマーサービスで CX をレベルアップ

強力な自動化されたAIテクノロジーを使用して、人員や諸経費を増やすことなく、カスタマーサービスとサポートを拡張および合理化します。

リアルな AI アバター

アバターは、休んだり、スケジュールを立てたり、準備したりすることなく、いつでもどこでもすぐにアクションを実行できます。

多言語 AI ボイス

アバターは80以上の言語で話すことができるため、世界中の顧客と効果的にコミュニケーションをとることができます。

完全にカスタマイズ可能なソリューション

問題点を教えていただければ、お客様のニーズに合わせたカスタムAIアバターソリューションの開発をお手伝いします。

Upgrade Your Customer Service with
Conversational Avatars

Transform your digital engagement with AI-powered interactions and an adaptable conversational AI agent for memorable, on-brand experiences.

Maximize Productivity

Maximize Productivity

Address inquiries and questions 24/7 and at scale, so your team can manage higher volumes without increasing overhead.

Optimize Workforce

Optimize Workforce

Free up agents to focus on meaningful work, reducing workload strain and fostering customer loyalty by minimizing wait times.

Customer Retention

Customer Retention

Respond to 100% of contacts immediately so customers trust, engage, and keep their business with you.

顧客事例

お客様がどのようにAIアバターを活用して顧客関係やサービスを変革しているかをご覧ください。

| カスタムアバター + 会話型アバター

セブンイレブン旗艦店

ロッテ情報コミュニケーションとディープブレインは協力して、セブンイレブンの旗艦店にAIヒューマン体験をもたらしました。セブンイレブンのユニフォームを着たこのカスタムAIアバターは、大きなタッチスクリーンの入り口に設置され、顧客が店舗の在庫をすばやくナビゲートできるようにします。

飲み物から家庭の必需品まで、AI Humanはパーソナライズされたガイダンスを提供して買い物をスピードアップし、全体的な体験を向上させ、誰にとってもより簡単で効率的なショッピングを実現します。

| 人工知能キオスク

K11 ミュージアムデパート

ユーレカ・ノバは、K11 Museaデパート向けにAIキオスクを開発しました。このキオスクを店舗全体に戦略的に配置して、リアルタイムのサポートを提供できるようにしました。年中無休で利用できるシームレスなセルフサービスエクスペリエンスを提供しているため、顧客がインフォメーションデスクを探して待つ必要がありません。

直感的なタッチスクリーンインターフェースと高度な自然言語処理を備えたAIヒューマンキオスクにより、顧客は店舗のレイアウト、プロモーション、商品の在庫状況に関する情報をすばやく見つけることができます。

| 人工知能スタジオ

AI ビデオアナウンス

韓国の超高速鉄道(SRT)は、DeepBrain AIのAIスタジオを使用してビデオアップデートを迅速に作成して配信することで、顧客とのコミュニケーションを強化しています。

従来、動画の制作はリソースを大量に消費するプロセスであり、かなりの時間がかかり、その使用が制限されていました。現在、SRTはAI Studiosを使用することで、ソーシャルメディアプラットフォームを通じて遅延、閉鎖、その他の緊急ニュースを乗客に迅速に通知できるようになり、旅行者がタイムリーで正確な情報を確実に受け取れるようになりました。

Conversational Avatar

Improving Digital Interactions For Companies & Their Customers

Similarity to Humans

96.5%

Our commitment to detail ensures our avatars are strikingly lifelike and make conversations feel familiar and authentic.

Lifelike Movements

0% Break

Our conversational avatars replicate realistic, full-body human behavior and movements at all times — even when idle.

Natural Response Time

< 1 Sec

Simulate a real conversation that flows naturally, with low-latency, real-time responses and without any long, awkward pauses.

Conversational Avatar

Custom ChatGPT and Large Language Models

Integrate ChatGPT, LLMs, and more to build a scalable AI avatar that knows your company inside and out.
It will stay on-brand while delivering accurate, trustworthy information to your users.

Custom ChatGPT and Large Language Models

Why Companies Worldwide
Choose AI Studios

AiNews.com

Our executives created personalized video messages addressing each child by name using AI Studios, adding a personal touch and making thousands of recipients feel valued and cherished.

World Vision
President
microsoft

With AI Studios, we can easily create
in-house training content to effectively disseminate important information and engage employees.

Hana Bank
Deputy Head
lenovo

We look forward to delivering medical education information and providing a good customer experience through AI avatars.

Roche
IT Business Partner

We’re Here to Answer All Your Questions

If you’re new to AI Studios or looking to supercharge your video creation workflow, our FAQ section will help you learn more about our features.

How to use AI in customer service?

AI can transform customer service by streamlining interactions and enhancing customer satisfaction. With generative AI solutions from AI Studios, you can create engaging video content to address customer FAQs, provide product tutorials, or even handle customer onboarding. You could also set up a Conversational AI Avatar to offer personalized support 24/7, answering common queries in a friendly, human-like way.

Beyond AI Studios, AI in customer service can include chatbots for real-time messaging, automated ticket routing to improve response times, and AI-driven analytics to gain insights into customer needs. Integrating these tools can help level up your service, offering quicker and more interactive solutions for your customers.

What is the best AI for customer service?

When selecting a customer service platform, it's essential to consider your business's unique needs, size, and engagement objectives. Many platforms provide 24/7 multilingual support and customizable features to align with your brand. However, if you're aiming to deepen customer understanding and enhance engagement, AI Studios offers AI avatars that can serve as virtual representatives, providing personalized interactions and fostering stronger connections with your audience.

How can I improve customer service in retail using AI?

AI can significantly enhance customer service in retail by creating more engaging and personalized experiences. With AI Studios, you can use generative AI to create creative videos that address customer questions or highlight key product features, making information more accessible and interactive. You can also deploy a Conversational AI Avatar to assist customers 24/7, helping them find products, answering queries, or offering recommendations—all with a friendly, human-like touch.

How can AI avatars support my customer service team?

AI avatars can be a powerful asset to your customer support team by providing consistent, friendly assistance 24/7. With AI Studios, you can set up a Conversational AI Avatar to handle routine customer inquiries, guide users through common processes, or help troubleshoot basic issues—all in a natural, engaging way. This allows your human support team to focus on more complex cases where personalized attention is needed.

How can I use AI Studios to create a comprehensive customer support strategy?

AI Studios can help you build a well-rounded customer support strategy by leveraging various AI-driven tools that enhance the customer experience. Start by creating engaging videos to address frequently asked questions, provide product demos, or share troubleshooting guides—this helps customers get the answers they need quickly and visually.

You can also set up Conversational AI Avatars to offer 24/7 support. These avatars can interact directly with customers, answering routine queries, guiding them through processes, or assisting in finding products—all in a friendly, human-like manner. Combining these tools allows you to provide both proactive support through content and reactive support through AI-driven interactions, building a comprehensive customer support system that’s efficient, responsive, and customer-friendly.

何を作成しますか?

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the best of AI content creation in one platform.